PAYMENT, SHIPPING

We believe that purchasing online should be simple and secure, and we will do everything we can to ensure you are happy with your transaction.


ORDERS


All models and sizes are not in stock. Some products are made to order and you will be notified of expected time for delivery.

If you order a garment please verify chest-, waist- and hip measurements to get the right size.

Orders can be made via the Leluma Design webshop  and by email.

Please contact us at info@leluma.se



By ordering any of our products, you agree to be bound by these terms & conditions.


PAYMENT


All products remain Leluma Design property until full payment is made. The price applicable is that set at the date on which you place your order.


Payments are handled and transacted through PayPal to guarantee your protection.

Card information is not stored and all card information is handled over SSL encryption.


Paypal acceptes all mayor debit and credit cards. How to get a Paypal account – info?

https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Help/general/TopQuestion2-outside


Swedish residents may also pay by invoice – the currency must be set to SEK for this option. The invoice will be sent separately by mail and the payment term is 14 days. Please note that an administration fee of SEK 30 / €3.50 will be applied to all invoice orders


SHIPPING AND DELIVERY


We ship First Class, traceable mail to Sweden and First Class, Certified Mail to EU, Japan, Canada and the USA. The handling and shipping fee is 56 SEK within Sweden and 94 SEK to the EU and Norwey 139 SEK for the rest of the world.


Orders that are in stock are shipped within 2 business days. Normal delivery time for packages within Sweden is 1 business day, within Europe 2-3 business days and one week for Japan,Canada and USA (according to the Swedish Postal Services).

Should local charges such as custom duty or sales tax occur, they are the responibility of the customer.

If a package is late contact us at info@leluma.se

Uncollected parcels will be debited for the shipping fees to customer and home along with an administrative fee of SEK 250.


SALES TAX


A 25 % Swedish sales tax is included in the price.

For deliveries outside the EU, the total price will be 20% lower.

Goods delivered outside the EU may be subject to customs fees which are the responsibility of the customer. Please contact your local customs department for further information regarding import taxes.

Please take import taxes into consideration if you plan to send a gift or you list an alternate delivery adress.


FORCE MAJEURE


Events outside Leluma Design Shop Store's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that Leluma Design Shop Store is released from obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


OTHER


Leluma Dsign Shop Store reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Leluma Design Shop Store has the right to cancel the order and refund any amount paid in the best way. Leluma Design Shop Store shall also notify the customer of equivalent replacement products if available.